Q: Why won't the stream play?
Q: Can I watch the stream on my iOS device (i.e. iPhone, iPad, etc.)?
Q: Can I watch the stream on my Android device?
Q: The video is choppy and stutters. What can I do?
Q: When I try to watch the stream, I get an error telling me "Stream not found..." What does this mean?
Q: Why am I hearing an echo from the live stream?
Q: Will I be able to rewatch this live stream later?

Q: Why won't the stream play?
A: Playback of live streaming events on Windows and Mac computers uses Adobe Flash. Make sure that Adobe Flash Player is installed on your computer. If it is not, visit http://get.adobe.com/flashplayer/ to get the latest version. It is free to download and use. If you cannot install it on your computer, contact your IT department for support.

Q: Can I watch the stream on my iOS device (i.e. iPhone, iPad, etc.)?
A: Most live streams are configured in such a way that they will play back universally on both desktop and mobile devices, including your iOS device. In some rare occasions, live events will be formatted in such a way that they can only be played back in Flash. In those cases, you will a Windows or Mac computer with Adobe Flash installed in order to play back the video. You can get the latest version of Adobe Flash here.

Q: Can I watch the stream on my Android device?
A: Most live streams are configured in such a way that they will play back universally on both desktop and mobile devices, including your Android device. In some rare occasions, live events will be formatted in such a way that they can only be played back in Flash. In those cases, you will a Windows or Mac computer with Adobe Flash installed in order to play back the video. You can get the latest version of Adobe Flash here.

Q: The video is choppy and stutters. What can I do?
A: Insufficient connection speed is a chief cause of choppy or stuttering video. Video on OSU Live is delivered at a relatively high bit rate. If your picture freezes frequently, then your connection speed may not be able to keep up. If you are on a wireless network, you may want to consider using a wired computer to view the stream, instead.

Q: When I try to watch the stream, I get an error telling me "Stream not found..." What does this mean?
A: Live streaming of video works somewhat differently than on demand streaming of videos such as those you would find at YouTube. It is possible you can watch an on demand video and still find yourself unable to watch a live stream. A "Stream not found" message is likely indicative that the protocols required to live stream content to your computer are being blocked at a firewall level by your organization. Please contact your IT department and notify them of this issue. They may opt to make changes that will allow you to view the stream.

Q: Why am I hearing an echo from the live stream?
A: It is possible that you have the live stream running more than once on your computer. Check to make sure you don't have the same web page open in another browser or in another tab in the same browser.

Q: Will I be able to rewatch this live stream later?
A: Most events streamed live on OSU Live are recorded and made available after the fact on OSU MediaSpace.